Daniel Ветеран

Daniel Smith
Sales & Business Operations Professional
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Drohobych, Ukraine
[відкрити контакти](див. вище в блоці «контактна інформація») | Irish Citizen (Residing in Ukraine)

Professional Profile
Results-driven Sales and Business Operations professional with extensive experience driving high-value B2B growth and
supporting international corporate clients in remote environments. Proven expertise managing end-to-end sales pipelines,
conducting strategic online product demonstrations, and building long-term relationships with C-level executives and airline
owners. Expert in high-volume outbound prospecting, scalable customer onboarding, and writing cross-functional Standard
Operating Procedures (SOPs). Combines sharp commercial awareness with leadership, risk mitigation, and disciplined crisis
management refined through international military service.

Career Highlights
• Successfully expanded B2B sales pipeline within the global aviation marketplace via targeted cold outreach and virtual
corporate meetings.
• Established direct communication channels and negotiated with airline owners and C-level aviation executives.
• Managed the end-to-end lifecycle of 100+ commercial fuel cards across 4 major transportation accounts.
• Designed, built, and launched company-wide Standard Operating Procedures (SOPs) from scratch, accelerating team
scalability.
• Directly managed systems integration and operations across QuikQ, EFS, Comdata, and proprietary logistics platforms.

Professional Experience
08/2026 – Present Sales Manager
Locatory | Remote (International Markets)
Drive global B2B business development, enterprise-level sales, and marketplace expansion for a leading
aviation asset management platform.
• Target and engage first persons of businesses, initiating direct sales discussions with airline owners,
directors, and C-level aviation executives worldwide.
• Execute high-volume international cold calling, outbound email prospecting, and lead qualification to
systematically expand the corporate client base.
• Conduct strategic online corporate meetings and live virtual product demonstrations to pitch platform
software and marketplace solutions to executive stakeholders.
• Manage the end-to-end sales pipeline, from initial cold contact and contract negotiation to successful
account acquisition.
• Coordinate closely with client success and operational teams to ensure smooth post-sale onboarding
and maximize customer lifetime value (LTV).

08/2025 – 07/2026 Operations & Customer Success Manager
Vista Trans Holding | Remote (Supporting U.S. Transportation Clients)
Led end-to-end operational implementation and customer success strategies for U.S.-based commercial
transportation clients, specializing in fintech/fuel card solutions and workflow optimization.
• Acted as the primary operational and strategic contact for a portfolio of 4 commercial accounts, driving
successful post-sale implementation and client retention.
• Oversaw the compliance, credit limits, account configurations, and risk assessment for 100+
commercial fuel cards.
• Authored and implemented comprehensive SOPs from the ground up, establishing operational
consistency and eliminating processing bottlenecks.
• Partnered with corporate sales teams during pre-sale discovery calls to align customer requirements
with operational capabilities.
• Facilitate seamless integrations across third-party fuel systems (QuikQ, EFS, Comdata) and the
company’s proprietary fleet management software.
• Mentored and trained newly appointed Team Leads on internal best practices, core administration
workflows, and CRM tracking.
• Maintained 100% accurate compliance reporting, CRM documentation, and cross-functional data
alignment with finance teams.

01/2025 – 08/2025 Customer Service & Operations Representative
H2H Movers | Remote (Supporting U.S. Operations)
• Coordinated day-to-day B2C/B2B communication, complex scheduling, and fleet logistics for a
fast-paced U.S. moving company.
• Managed client escalations, resolving service delivery issues promptly to secure long-term customer
satisfaction and brand loyalty.
• Maintained rigorous accuracy in CRM records, inventory logging, and dispatch documentation.

03/2022 – 09/2024 Infantryman / Operations Specialist
International Legion for the Defence of Ukraine | Ukraine
• Served within high-stakes, multinational teams requiring rapid adaptability, calculated risk mitigation,
and disciplined decision-making under intense pressure.
• Demonstrated cross-functional teamwork and crisis leadership while coordinating complex logistics
and civilian protection initiatives.
• Maintained operational readiness while supporting humanitarian and civilian protection activities.

04/2019 – 03/2022 Shrink Wrap Lead / Dispatch Team Member
The NestBox Egg Company | Ireland
• Supervised fast-moving dispatch operations, ensuring 100% accuracy in high-volume order fulfillment
and shipping documentation.
• Managed onboarding and safety training for new warehouse personnel; contributed to weekly
production planning to optimize supply chain workflows.
• Coordinated shipping documentation, inventory scanning, and dispatch activities.
• Consistently achieved production, quality, and safety targets.

10/2017 – 04/2019 Infantryman (2-Star Private)
Irish Defence Forces | Ireland
• Completed advanced tactical and leadership training, prioritizing operational effectiveness, strict
procedural compliance, and team accountability.
• Supported security operations while maintaining strict procedural compliance and professional
standards.

Education
Castleblayney, Leaving Certificate & Junior Certificate
Ireland Our Lady's Secondary School

Core Skills
Sales & Business Development: Executive Sales (C-Level), Cold Calling, Virtual Product Demonstrations, Contract
Negotiation, Lead Generation, Aviation B2B Sales.
Customer Success: Account Management, Strategic Onboarding, Client Relations, Escalation Management, Retention
Strategies.
Business Operations: Operations Management, Process Improvement, Workflow Optimization, SOP Development,
Operational Planning.
Technical & Tools: HubSpot CRM, Microsoft 365, Google Workspace, Trello, Slack, MS Teams, Zoom.

Certifications & Additional Info
Certifications: First Aid Responder, HACCP, Chemical Awareness & Spill Control, Manual Handling, ECDL, Full Irish Driving
Licence (Automatic).
Languages: English (Native speaker).
Work Authorization & Residency: Irish citizen permanently residing in Ukraine since 2022. Registered as an active
Ukrainian Sole Proprietor (■■■) and fully available for B2B contract employment or full-time remote roles matching U.S., UK,
or European time zones.