Mykhaylo

Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/3712275

Досвід роботи

Customer Support Agent

з 01.2018 по 07.2018 (6 місяців)
Runway, Львів (Airline's Customer Support Project)

Customer Support on Airline's Project (informing, problem solving, sales etc.)

Storekeeper / Sales Manager

з 09.2017 по 12.2017 (3 місяці)
AutoParts, Lviv (Automotive)

Reception & delivery of goods. Selection & sale of auto parts.

Stage Engineer

з 08.2017 по 08.2017 (менш ніж місяць)
ZAXIDFEST, Lviv (Festival)

Technical support / electrician

Customer Support Representative

з 01.2017 по 06.2017 (5 місяців)
Forex Company, Львів (Forex trading)

Providing:
Customer support via chat;
Verification of Registration documents (IDs, Residental ones etc.);
Analysis of Forex trading strategies;
Competitors analysis;
Trainings for trainees on CS activity, Forex theory, Forex trading tools and strategies.

Manager for Foreign Economic Activity; Project Coordinator

з 08.2010 по 01.2017 (6 років 5 місяців)
NGO, Lviv (Regional Economic Development / Project Realization /)

Project coordination: development and implementation of the project objectives / monitoring of performance goals at every stage of the project; project documentation management etc.
Event management (forums, conferences): identifing and attracting the target audience (phone, mailing); organization of participants and speakers transfer; organisation of participants registration procedure; organization and coordination of conference / forum pannels; work with materials (revision, proofreading - editing); translations (Ua-Eng, Eng-Ua etc.); content management (Joomla 2.5-3.5).

Administrative Assistant

з 06.2009 по 07.2010 (1 рік 1 місяць)
Consulting Company, Львів (Consulting, Business Support)

Office-management; translations; documentation management etc.

Освіта

Ivan Franko Lviv National University

Foreign languages department, Львів
Вища, з 2003 по 2008 (4 роки 10 місяців)

Master’s degree. Teacher of
English language and literature.

Додаткова освіта та сертифікати

Software Testing Courses at Lviv QA School (LITS)

(2016, 64 hours)

Manager Training Programme (GIZ Programme ‘Fit for Partnership with Germany’ by the German Federal Ministry)

(2015, 14 days)

‘Project Management’ training course (‘Centrum Europy’ Warsaw, Poland)

(2006, 10 days)

Знання і навички

Знання мов

• Англійська — просунутий
• Російська — вільно
• Італійська — середній
• Німецька — початковий