Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4025881/

Досвід роботи

Пауза в карʼєрі

з 10.2023 по 08.2026 (2 роки 11 місяців)
Personal development

German Language Studies. Currently at the B2 level.

Customer Support Manager

з 10.2019 по 02.2021 (1 рік 5 місяців)
RollerCoin, Киев (IT)

* Receiving and performing client requests via emails and skype calls.
* Building sustainable relationships and trust with client accounts through open and interactive communication.
* Updating client accounts in the customer service database.
* Email Marketing.

Customer Support Manager/Account Manager

з 07.2017 по 09.2023 (6 років 3 місяці)
BITMEDIA, Kiev (Marketing, advertising, and PR)

*Receiving and performing customer requests via emails and skype calls.
*Building sustainable relationships and trust with customer accounts through open and interactive communication.
*Updating customer accounts in the customer service database.
*Email Marketing.

Laboratory Manager

з 03.2016 по 03.2017 (1 рік)
Diamed Diagnostical Center, Remote (Medicine, pharmacy)

1.Excellent Laboratory Management and Delivery
2. Excellent customer relations and communication skills.
3. Increased Revenue

Додаткова освіта та сертифікати

University of Ghana.

2014, 4 years

Знання і навички

• MS Excel
• MS Word
• MS PowerPoint
• Medical Laboratory Scientist
• Receiving incoming calls
• Making outgoing calls
• Salesforce CRM Analytics
• Cold sales

Знання мов

• Англійська — вільно
• Німецька — вище середнього