Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5024140

Освіта

Межрегиональная академия управления персоналом

Управление персоналом, Киев
Вища, з 2014 по 2016 (2 роки 6 місяців)

Житомирский государственный технологический университет

Информационно-компьютерные технологии, программная инженерия, Житомир
Вища, з 2009 по 2012 (3 роки)

Новоград-Волынский промышленно-экономический техникум

Обслуживание компьютерных и интелектуальных систем и сетей, Новоград-Волынский
Середня спеціальна, з 2004 по 2008 (4 роки)

Знання мов

• Англійська — просунутий
• Українська — вільно
• Російська — вільно
• Італійська — початковий

Додаткова інформація

Финансовые рынки и колл-центры прошу меня не беспокоить! Заранее благодарен!

Hopanchuk Bohdan

Key Account Manager

Year of birth: October 9, 1988
Phone number: [відкрити контакти](див. вище в блоці «контактна інформація»)
e-mail: [відкрити контакти](див. вище в блоці «контактна інформація»);
skype: pik7gbv

Education:

2014 - 2016 – “Interregional Academy of Personnel Management”, specialty "Personnel Management and Labor Economics"
2013-2014 - "English speaking club" with native speaker. Mark "Excellent".
2009-2012 - Zhytomyr State Technological University, Department of Information and Computer Technologies Department "Software Engineering", specialty software engineer.
2006-2008 - First Kyiv State Courses of Foreign Languages. English. Level B2. "Excellent".
2004 - 2008 – Novograd-Volynskyi Industrial and Economic Technical School, "Service of computer and intellectual systems and networks".

Professional experience:

2018 - Key Account Manager LLC “MMD SMART” Ukraine
My responsibilities: To monitor, open and change routes with respect to momentum pricing and quality, besides maintain all routing related systems for both A2p service. Evaluate options to reduce costs without compromising on quality standarts. Execute coverage test on a weekly basis to update internet routing tables with priority changes according to cost and quality optimization.
Manage day-to-day client requests
Update and review SMS fee table according to price changes. Expand coverage by identifying new routes while replace some of the old invalid routes.
Update all internal systems with current operator data to manage dependencies.
Participate in “clean up” projects to ensure data accuracy and consistency in systems report and recommend potential destinations to procurement team in order to cover them. Correspond with clients on routing specific requests, besides collaborate with Support team in case of customer complaints. Engage with Sales and Technical , Commercial teams to understand and conclude various internal matters.
Expand client base and promote company services among existing clients
Liaise between internal and external stakeholders to resolve customer complaints. Constantly monitor the traffic to the advantage of company as per momentum pricing experience requirements.
Develop effective working relationships within the team, other departments and clients

2017-2018 – Key Account Manager LLC “Volumes” London, Great Britain;

2017 – Software engineer, coach of IT-english for department, Sector of implementation of projects and programs of IT systems of State Enterprise «Information Resources of Ukraine»
2016-2017 – Team-Leader of logistics company “InPost” Wroclaw, Poland.
2015-2016 - Teacher of English courses LLC «LEGANS».
2015 - 2016 - The Department of Economic Development, Trade and Infrastructure Novograd-Volynskyi Regional State Administration.
2012-2015 – Main specialist of Urban Employment Center
2010-2012 - Zhytomyr State Technological University - Software Engineer, System Administrator.

Skills:
Interpersonal
Analytical skills
Problem solving skills
High communication skills
Product management skills
System engineering and operations skills
Self-confident
Stress-resistance
Delivery-focused
Structured in approach
Put the company objectives ahead of my own
Unafraid to challenge authority to get things done
Strive for passion and integrity both personally and professionally

With my educational background and a strong interest in business I think I will be a great asset to your company. I speak 4 languages: Ukrainian, Russian, English, Italian. I have lived in Poland and Italy. It’s a pleasure for me to work in multicultural environment. I am goal-oriented, motivated, flexible, ambitious, organised. I don’t give up easily. I am able to prioritise my work. I like to be respectfull and responsible with people . I always try to be patient and talk politely.