Контактна інформація

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Додаткова інформація

Semkiv Yaroslav

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General:

Overall 6+ years of experience in a various fields. Worked as local networks administrator, bank security engineer, technical department manager, customers support engineer and financial-related software sales manager, noc engineer.
Active and communicative, good team member, self-organized and disciplined, good problem solving and communication skills, goal-oriented.
Summary:
•6+ years experience in various fields
•Maintenance and support of: 1C 8.0 crm, Terrasoft X25 crs , Medoc, League Law, B2, ARM NBU, Lotus Notes
•Networking: TCP/IP, local networks administration
•Tools: Putty, Jira, Active Directory, git, SQL navigator, MS Office packages, Oracle firebird, McAfee monitoring tool, McAfee quarantine manager
•OSs: Windows versions XP till 10


Professional experience:

Company:UMC aka MTS
Duration:2007-2008
Role:call-center operator
Responsibilities:- customers support
- solving technical and financial issues
Company:State Tax Service
Duration:2009-2012
Role:Senior tax inspector/system administrator
Responsibilities:- support and maintenance of hardware and software (PCs, printers and other office stuff)
- information protection systems administration
- local networks building and support
- employees technical support
Company:Biznes-balans
Duration:2012-2013
Role:Technical support and sales manager (“Medoc”)
Responsibilities:- end-users technical support and consulting
- financial-related software sales
- DB (1C 8.0 crm) maintenance and support
Company:Merezha
Duration:2013-2014
Role:Technical support and sales manager (“League Law”)
Responsibilities:- end-users technical support
- financial-related software sales
- DB (Terrasoft X25 crm) maintenance and support
Company:PJSC "Kredobank"
Duration:02.03.2015- 25.10.2016
Role:Leading information security engineer
Responsibilities:- maintenance and support of information protection systems
- coordination and management of information security department
- cryptosecurity keys generation and destruction processes supervision
- maintenance and support of bank-to-bank secured communication systems
- supervision of security rules compliance by bank employees
- employees network activity monitoring using:
- McAfee quarantine manager
- McAfee incident monitor
- bank proxy server
- DLP console
- monitoring and processing of security issues using Jira
- users security policies and permissions administration using Active Directory tool
- access rights handling using ABS B2 system

Company:JSC "VS Bank"
Duration:23.11.1016 – 06.06.17
Role:Employees technical support engineer
Responsibilities:- administration of bank mailing and reporting systems (TcpFoss, ARM SEP, ARM INF)
- employees technical support
- bank mailing documentation handling
- support and maintenance of hardware and software (PCs, printers and other office stuff)

Company:Comparex LLC
Duration:06.06.2017- 06.04.2018
Role:HelpDesk, ServiceDesk
Responsibilties:- Administration of Windows 7/8/10 (AD, DNS, DHCP, stack tcp\ ip)
- Antivirus protection (Symantec Endpoint Protection).
- Implementation and testing on mobile phones MDM (citrix secure hub)
- Administration and support for client computers (MS Office, Office 365, LotusNotes, ASUP, Outlook, 1C, BitLocker Drive Encryption, MeDoc, Client Bank)
- Performing the duties of a specialist HelpDesk, ServiceDesk, handling user issues in Microsoft Service Manager, adm in ms outlook.
- VDI Virtualization Support, Configuring and Administration of Citrix Reciver Cisco any Connectivity, Check Point mobile.
- Consultation of users, Diagnostic, Support and resolution of problematic issues arising in user workplaces and virtual desktops, provision of managed assistance through Teamviewer, Real VNC, Microsoft Remote Assistance, RDP. Also help in the work and development of new programs.
- Installing and configuring software in the virtual citrix environment at workplaces.
- Set up network equipment.
- Installing and connecting Cisco IP telephony.
- Crossover padding, server maintenance, server blade service, replacement of the hardware configuration equipment in meeting rooms for miting through skype, Bluejens, Zoom, etc (slickshare cse-200,, Jabra speak-810, Jabra phs-002w, cisco phone 8831, logitec)
- Writing instructions and processes, for different software tools for the company.

Company:Globallogic LLC
Duration:10.04.2018-10.08.2018
Role:NOC Engineer
Responsibilties:Monitoring solutions that I work with:
- Pingdom
- Zenoss
- Prometheus, Grafana
- OpsGenie
- AWS Cloudwatch
- Grafana
- PRTG
-Updating status page
- Network, Infrastructure, App