Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9183770/

Досвід роботи

Customer support representative

з 04.2023 по нині (3 роки 6 місяців)
Foundever, Remote (Marketing, advertising, and PR)

Provide friendly and efficient service to the worldwide Airbnb community.
• Be the first point or contact to handle and resolve customer issues.s
• Respond professionally to inbound phone calls and emails. including urgent situations
• Identity and escalate issues appropriately.
• Compose thoughtful and accurate messages or customize prepared responses to customer’s emails
• Research information and troubleshoot problems using available resources.s
• Arbitrate in situations between users.
• Monitor and control Numerous concurrent tasks in tandem
• Proactively and independently work to meet targets and goals.

Sales representative

з 01.2021 по 01.2022 (1 рік)
Teleperformance Ukraine (Telecommunications and networking)

Освіта

Ivano-Frankivsk National Medical university

Medicine, Ivano-Frankivsk
Незакінчена вища, з 2019 по 2025 (6 років)

Знання і навички

• MS Excel
• MS Word
• PC User
• MS PowerPoint
• Drawing
• Editing

Знання мов

• Англійська — вільно
• Українська — вище середнього
• Португальська — просунутий