Резюме від 11 травня 2024 PRO

Мирослав

Customer support representative, 25 000 грн

Зайнятість:
Повна зайнятість.
Вік:
24 роки
Місто проживання:
Львів
Готовий працювати:
Дистанційно, Львів

Контактна інформація

Шукач вказав телефон , ел. пошту, Facebook та Instagram.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Менеджер з інформації

з 10.2021 по 02.2024 (2 роки 4 місяці)
VFS Global, Львів (Туризм)

Professional information manager with over 2.5 years of experience at
VFS Global, a global leader in visa processing and consular services.
Successfully managed information flows, ensuring reliable and efficient
customer service.
Key Achievements and Responsibilities:
• Committed to achieving high efficiency and customer satisfaction
through the optimization of information processing processes.
• Collaborated actively with internal and external stakeholders to
address customer issues and enhance service quality.
• Ensured accurate and timely processing of documentation and
information in compliance with company requirements and
regulatory standards.
• Effectively utilized information technologies to automate processes
and enhance productivity.
• Responsible for managing administrative and neutral tasks related
to visas, passports, and consular services for client governments.
• Worked in the world’s largest company specializing in outsourcing
visas and technological services for governments and diplomatic
missions worldwide.
• Worked in a highly skilled team that constantly invests in people
and technological operations.
Key Skills:
• Information flow management
• Customer orientation
• Process optimization
• Team collaboration
• Adherence to security and confidentiality standards
This job gave me extensive experience in the field of visa services and
diplomatic missions, as well as allowed me to develop management and
communication skills. I am confident that this experience will be
beneficial in my future projects.

Освіта

ЛНУ ім. І. Франка

Міжнародні відносини,міжнародні відносини, Львів
Вища, з 2016 по 2021 (5 років)

Received a master's degree in international relations from the Ivan Franko Lviv National University Ivan Franko Lviv National University.
Master in International Relations by specialization Foreigh Policy and National Security. Expert in International Relations and Political Science. Translator/Interpreter

Знання і навички

Stress resistance Conducting online chats Teamwork Friendliness Paperwork Manager info Documentation management Customer orientation Colaboration Visa Work with clients Effective communication Communicability Responsibility

Знання мов

  • Англійська — вище середнього
  • Українська — вільно

Додаткова інформація

I am creative, open-minded, easily establish rapport with people, especially foreigners, adept at working in teams; persistent in achieving my goals. I can easily navigate stressful situations and get along well with this type of people.

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