Илья

ABOUT ME
Since 2019, I have been working in public
catering establishments, where I learned
how to communicate with people and
conflict resolution skills.
Graduated from the Kharkov National
University of Radio Electronics with a
degree in Telecommunications and Radio
Engineering. I have basic experience in
programming and working with computers.

Illia
EXPERIENCE

MAXNET INTERNET ENGINEER

Hryshchenko March 2020 - March 2021
Internet connection customer service
Processing requests from clients
CUSTOMER SUPPORT VIRGIN IZAKAYA BAR WAITER
Dec 2022 - Current
Contacts The main task of a waiter is to communicate with
guests and understand their basic needs. My
responsibilities included taking care of guests,
Phone number: [відкрити контакти](див. вище в блоці «контактна інформація»)
advising on the menu and helping in choosing
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
dishes.
Address: Kharkiv, Bakulina st. 3, 61145

Professional summary
EDUCATION
I have intesive experience in communication
with people for more than 5 years and I can KHARKIV NATIONAL UNIVERCITY OF
find common language with most people. Good RADIOELECTRONICS
analytical skills, ability to independently
resolve conflict situations. Good expirience in
MS, 2021
team work. Group trade union committee organizer

IT CLOUD ACADEMY COURSES, KHARKIV
March 2020

C#/.net developing

Skills

• VIP Support
• Communicative
• Working with Google Tabs, MS Word, MS Office
• Basic level of C# Programming
• Intermediate English
• Analysis of customer needs