Shola
Customer support representative, Call center manager, chat operator, 20 000 грн
- Зайнятість:
- Повна зайнятість, неповна зайнятість.
- Вік:
- 23 роки
- Місто:
- Харків
Контактна інформація
Шукач вказав телефон , ел. пошту, адресу та Instagram.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9977080
Досвід роботи
RETAIL ASSOCIATE
з 03.2022 по 12.2022
(9 місяців)
Minso, Lagos,Nigeria (Retail)
• Responded to customer inquiries about products and services, adeptly aiding in locating items and highlighting key products.
• Voluntarily undertook additional shifts during peak seasons, ameliorating staffing shortfalls.
• Offered enthusiastic assistance both in-store and via telephone, consistently surpassing customer expectations.
• Prioritized customer assistance over routine tasks, exhibiting dedication to customer satisfaction.
• Arranged merchandise in an appealing manner to captivate customer attention.
Event waiter
з 03.2022 по 12.2022
(9 місяців)
Treatcruise event company, Lagos,Nigeria (Hotel and restaurant industry)
• Exemplified top-tier guest service delivery within a fast-paced event environment.
• Proficiently catered to guests with finesse, ensuring the timely and smooth service of food and beverages.
• Meticulously arranged event spaces and table settings to perfection.
• Managed inventory effectively, guaranteeing a constant supply of delectable treats and drinks for attendees.
• Proactively attended to guest inquiries, promptly resolving concerns and cultivating a positively memorable experience.
CUSTOMER SUPPORT REPRESENTATIVE
з 01.2021 по 01.2022
(1 рік)
MD Pharmaceutical, Kharkiv (Medicine, pharmacy)
• Engaged with a substantial volume of customers 500+ via phone, email, and the website, extending comprehensive and invaluable information.
• Exemplified professionalism in handling customer interactions, consistently earning laudatory feedback.
• Escalated intricate issues to supervisors or pertinent departments, ensuring rapid and effective solutions.
• Executed orders, returns, and exchanges with precision and efficiency.
• Conducted comprehensive research on company products, enhancing expertise to provide adept and tailored responses to customer queries.
• Methodically documented customer interactions, meticulously updating the CRM system to ensure a well-rounded view.
• Collaborated harmoniously with team members, contributing cohesively to the attainment of collective goals.
Освіта
O.M. Beketov National University of Urban Economy in Kharkiv
Architecture, Kharkiv
Вища, з 2019 по 2023 (4 роки)
As an architectural student, I
- Designed diverse structures using CAD software, merging aesthetics and function.
- Created physical models to visually express design concepts.
- Analyzed project sites, considering environmental factors and context.
- Produced detailed architectural drawings and construction documents.
- Presented designs eloquently, using visuals and clear explanations.
- Researched architectural styles, sustainability, and historical influences.
- Gained proficiency in architectural software like ArchiCad
- Understood structural principles to ensure safety and stability.
- Benefited from critiques, refining my work through constructive feedback.
- Brainstormed and sketched initial design ideas.
- Explored urban planning's impact and integrated sustainable practices.
- Explored architectural history, from iconic figures to movements.
Знання і навички
Знання мов
Англійська — вільно
Інші резюме цього кандидата
Дистанційно
OLUWASOLA ADU PHONE: , INSTAGRAM: adu_sola EMAIL: Address: Rua Virgilio Correia 84 ,Coimbra, Portugal WORK EXPERIENCE PERSONAL SU M M A R Y EVENT WAITER To be a part of a challenging TREATCRUISE,LAGOS,NIGERIA...
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