Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/19253031/

Досвід роботи

Пауза в карʼєрі

з 05.2023 по 05.2026 (3 роки)
Робота над власним проєктом

Enrolled in The University for a Bachelor's Degree

Customer service

з 04.2021 по 08.2023 (2 роки 5 місяців)
Pansophy group of company, Remote (Public and business services)

Results-driven Customer Service Representative with over 3 years of experience delivering exceptional support across phone, email, and live chat channels. Proven track record of maintaining a 98% customer satisfaction score, resolving complex customer issues efficiently, and exceeding performance targets. Skilled in CRM systems, conflict resolution, and relationship management, with a strong commitment to delivering outstanding customer experiences and driving customer loyalty.

Освіта

Ivan Franko National University of Lviv

Bachelor's Degree, Lviv
Незакінчена вища, з 2023 по 2027 (4 роки)

Bachelor's Degree in progress

Додаткова освіта та сертифікати

Немає додаткової освіти та сертифікатів.

Знання і навички

• Self motivation
• Data management
• Understandability
• Communicability
• Teachable
• Willingness to work
• Problem statement
• Attention to detail
• Attentiveness
• Stress resistance
• Educability
• Discipline
• Adaptability
• Honesty

Знання мов

Англійська — просунутий

Додаткова інформація

With a strong background in customer service and a passion for delivering exceptional customer experiences, I am confident in my ability to make a valuable contribution to your team.

I am a dedicated, adaptable, and results-driven professional who thrives in fast-paced environments. I take pride in resolving customer concerns efficiently, building positive relationships, and consistently delivering high-quality service. I am eager to bring my communication skills, problem-solving abilities, and strong work ethic to your organization while continuing to learn and grow professionally.

I would welcome the opportunity to discuss how my skills and enthusiasm align with your team's goals. Thank you for considering my application.