Марта

MARTA
CHAPLIA
Customer Support Specialist

WORK EXPERIENCE
PROFILE
HORECA
Sep 2020 - August 2023
I am looking for Customer
Barwoman/Waitress/Admin
Support/Communication Specialist
Started as a barwoman and moved up to Admin
role.
position within a year. Main responsibilities:
I have an extensive experience in Day-to-day communication with hundreds of
Customer Communications since I Customers;
worked in restaurant and tattoo Informing Customers about products;
industries which share one common Improving Customer satisfaction and
trait - providing services to troubleshooting Customer’s complaints;
Customers and ensuring Customer Training of new employees;
Restaurant Inventory Management;
satisfaction. I’d like to move forward
Team management.
in this direction in my next role.
I consider myself a responsible and EDUCATION
dedicated person who is willing to DROHOBYCH MECHANICAL
learn new skills. TECHNOLOGICAL COLLEGE
Sep 2017 - Jun 2020
Professional junior bachelor with the
CONTACT ME
qualification ‘Accountant”
[відкрити контакти](див. вище в блоці «контактна інформація») Specialty - ‘Accounting and Taxation’

LANGUAGES
[відкрити контакти](див. вище в блоці «контактна інформація»)
Native Ukrainian.
Lviv, Ukraine A2-B1 English

SKILLS
Communication with Customers

HOBBIES Ability to Multitask
Ability to work independently as well as in a
Tattoo
Team
Books Microsoft Office
Travelling Google Apps
Movies Sales skills